Refund policy

Effective Date: January 1, 2026

Thank you for supporting Tongue of Fire Ministry. Every purchase helps us continue our mission of equipping and encouraging individuals through biblical teaching, resources, and ministry. We are grateful for your support.

All Sales Are Final

Due to the nature of our ministry and the products we offer, all sales are final. We do not accept returns, exchanges, or provide refunds for products purchased through our store unless otherwise stated below.

Digital Products

All digital products, including but not limited to downloadable files, PDFs, digital guides, courses, and other online content, are non-refundable and non-exchangeable once access has been granted or the product has been delivered.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.

To help us resolve the issue as quickly as possible, please include:

Your order number
A description of the issue
Clear photos of the damaged, defective, or incorrect item

Requests can be submitted to support@lornavaughn.com.

If your claim is approved, we will provide a replacement item at our sole discretion.

Order Accuracy

Please review your order carefully before completing your purchase. We are not responsible for orders affected by:

Incorrect or incomplete shipping addresses entered at checkout
Orders placed in error
Packages that are lost or stolen after being marked as delivered by the shipping carrier

If you notice an error in your shipping information immediately after placing your order, please contact us as soon as possible. While we will make every reasonable effort to assist before your order ships, we cannot guarantee that changes can be made once processing has begun.